Shipping policy
Thank you for visiting and shopping at AccVibe (accvibe.com). All orders ship from our store located at First Colony Mall, 16535 Southwest Fwy, #500, Sugar Land, TX 77479 (Greater Houston area), United States.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a notification when your order has shipped.
Shipping Regions
We ship to all 50 U.S. states, Washington D.C., U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), and APO/FPO/DPO military addresses. International shipping is also available to select countries via USPS, DHL Express, and FedEx, with rates calculated at checkout.
Domestic Shipping Rates & Delivery Estimates
| Region | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| Texas | Local Shipping | 1-3 business days | $5.99 — FREE on orders $50+ |
| Contiguous U.S. (48 states + D.C.) | Standard Shipping | 5-8 business days | $8.99 — FREE on orders $50+ |
| Contiguous U.S. (48 states + D.C.) | Express Shipping | 2-3 business days | $15.00 |
| Alaska, Hawaii & U.S. Territories (incl. Puerto Rico, Guam, U.S. Virgin Islands, APO/FPO/DPO) | Standard Shipping | 7-14 business days | $14.99 — FREE on orders $100+ |
Delivery estimates begin once your order has shipped and do not include the 1-3 business day processing time.
International Shipping
International shipping rates are calculated at checkout based on destination and package weight, using carrier rates from USPS, DHL Express, and FedEx. International orders typically arrive within 7-21 business days depending on the destination and customs processing. AccVibe is not responsible for customs duties, import taxes, or fees, which are the responsibility of the customer and may be collected upon delivery.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages & Lost Packages
If your order arrives damaged or goes missing in transit, please contact us at info@accvibe.com within 7 days of delivery (or the expected delivery date). We will work with the shipping carrier on your behalf and arrange a replacement or refund in accordance with our Refund Policy.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us:
AccVibe — First Colony Mall
16535 Southwest Fwy, #500, Sugar Land, TX 77479, United States
Phone: (714) 403-1140
Email: info@accvibe.com